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Wednesday 23rd March 2022 marked the return of the UK Customer Service Excellence Awards and at Vetsure, we were thrilled to be up for not one, but three categories! We were nominated for ‘Best Customer Retention and Loyalty’, ‘Best Customer Centric Culture’, and ‘Above and Beyond.’ The Best Customer Retention and Loyalty Award was assessed […]
Read MoreRed Nose Day is back on 18th March this year, and we would love to see how you and your pets are raising money for comic relief! Here in the Vetsure office, we are doing a week of promises, where we each think of a promise and team members can auction for that promise with […]
Read MoreAre you feeling creative and wanting to treat your pet? If the answer is yes, aren’t they lucky! They will absolutely LOVE the below recipes. They are healthy, the ingredients are simple and won’t break the bank either. Ingredients are so important. We understand that you’d never want to risk giving your beloved pet something […]
Read MoreOn the first day of Christmas, my perfect pooch brought to me, shiny tinsel from the Christmas tree… This very popular decoration for your tree could become dangerous for your dog if they ingest any of the foil strips. If you think your pup is likely to get hold of any tinsel from your tree […]
Read MoreWhilst vaccine shortages remain a challenge in the UK, policyholders should be advised that, provided they do everything they can to obtain up to date vaccination of their pet and are following the advice of their veterinary surgeon, we would not exclude any claim based on a failure to maintain the correct vaccination protocol for […]
Read MoreWhen a kitten grows up, they go through a stage where their experiences impact how they view the world around them. These experiences are so important as they learn what is safe and what they should avoid. This phase is often known as “socialisation.” What is meant by a kitten socialisation period? If you have […]
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