Contact Us

Vetsure Pet Insurance customers can contact us over the phone, by sending us an email or through the contact form below.

Opening Hours

Monday – Friday 08:00 – 18:00
Saturday 09:00 – 13:00
Sunday & Bank Holidays CLOSED

Quotes and Customer Service

0800 050 2022 (1) OR via email [email protected]

Claims

0800 050 2022 OR via email [email protected]

You can also contact us by post for quotes, customer service and claims: Vetsure Pet Insurance, 1st Floor, Helios Court, 1 Bishop Square, Hatfield, Hertfordshire, AL10 9NE

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Please fill out the form below and one of the Vetsure Pet Insurance Customer Service team will respond to you via email as soon as we can.

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Legal

Vetsure Pet Insurance® is a registered trading name of TVIS Ltd whose company registration no. is 06820979 and whose address is: 1st Floor, Helios Court, 1 Bishop Square, Hatfield, Hertfordshire, AL10 9NE . TVIS Ltd is authorised and regulated by the Financial Conduct Authority (FCA no.523215). Policies are underwritten by Atlas Insurance PCC Limited transacting for its TVIS Cell.

Atlas Insurance PCC Limited (Atlas) is an insurance company incorporated in Malta pursuant to the Insurance Business Act 1998 (Chapter 403 of the Laws of Malta) to carry on general insurance business and is regulated by the Malta Financial Services Authority.

Atlas is authorised by the Prudential Regulation Authority and is subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.

Atlas Insurance PCC Limited is a member of the UK’s Financial Services Compensation Scheme. Registered in Malta at 48-50 Ta’ Xbiex Seafront, Ta’ Xbiex XBX1021, Malta. (Company Registration no. C 5601).

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